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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RB B

May 12, 2025

5  out of  5
rating by RB B
"I wanted to share my experience at State Farm insurance in Thousand Oaks. I have worked with Maria Lopez for the past several years, she is not only kind, through and personable, she makes the Insurance experience wonderful . From car to homeowners insurance, I couldn’t do it without Maria. If Maria had her own insurance company, I would definitely go to her. She is a five star in my eyes for sure!"
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Barbara Fields

May 8, 2025

5  out of  5
rating by Barbara Fields
"I have been working with Maria and she is very professional and responsive to our insurance needs. Thank you for your service!"
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Paul Reisser

May 2, 2025

5  out of  5
rating by Paul Reisser
"My wife and I can enthusiastically recommend Jessica Sawyer and her excellent team as a home base for any and all insurance needs. For questions, concerns, updates, you name it: Jessica provides no-nonsense, straightforward information about policies for home, auto, life, long-term care, personal liability, and Medicare supplementation. Her office staff is outstanding. They pick up the phone, access our account and get right to work on our question(s), without our having to endure a phone menu and endless waiting on hold. This office is a model for customer service."
We responded:
"Wow, thank you so much for your glowing review! We are absolutely delighted to know you had a great experience with our State Farm office. We are looking forward to assisting you and your family for many years to come. All the best! "
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Alicia Badua

April 30, 2025

5  out of  5
rating by Alicia Badua
"Only great experiences here. Maria and Noah are the best! I highly recommend Jessica Sawyer's office for all of your auto needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Blush Blends

April 25, 2025

5  out of  5
rating by Blush Blends
"Amazing customer service responsive, knowledgeable, professional and very friendly! Special thanks to Noah for going out of his way to help all while being so patient and informative throughout the process it feels like a relief!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Savanah Solomon

April 23, 2025

5  out of  5
rating by Savanah Solomon
"I’ve had such a great experience with these folks from day one! Today was no different. We knew our policy would be increasing due to the California fires this year and I had some questions regarding what to expect. I had the privilege of speaking with Noah Osborn who explained everything clearly, making me feel at ease. To my surprise, our premiums didn’t increase much at all! So very happy with the quality of service! Thank you Noah and team! 10/10 ABSOLUTELY recommend."
We responded:
"Wow, thank you so much for your glowing review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leslie Carter

April 21, 2025

5  out of  5
rating by Leslie Carter
"Jessica, Noah, Ezmonea, and Maria are always so helpful when I call. Best SF Agency out there!"
We responded:
"Thank you so much for your review of our office, your feedback means so much, and your satisfaction is our utmost priority! We look forward to continuing to support your insurance needs."
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Virginia Pei

April 17, 2025

5  out of  5
rating by Virginia Pei
"Got great help from Ezmonae Aguilar. She understood what I needed and got it to me very expediently. Also very friendly phone manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Kurr

April 14, 2025

5  out of  5
rating by Jeff Kurr
"I recently had an auto accident where my beautiful truck was totaled. Jessica was a tremendous help in navigating through this difficult time. Knowledgeable, friendly and quick to offer assistance. Jessica made it easy! We have all of our coverage through her and I feel very confident that we're protected. Like a good neighbor, Jessica and State Farm is there!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Geoffrey Gates

April 10, 2025

5  out of  5
rating by Geoffrey Gates
"Ezmonae and Maria are OUTSTANDING. They are the best in the business. So fortunate to have found them. I will go to them for all my insurance needs. THANK YOU"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Ramirez

April 8, 2025

5  out of  5
rating by Victoria Ramirez
"She was very nice and patient with me getting a new quote for my vehicle. Went above and beyond to help me and understand my policy and how life insurance works. Thankyou"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edward Bigboy

March 13, 2025

5  out of  5
rating by Edward Bigboy
"Great Service, Quick Follow - Up, and Good Prices. One Stop Shop for all of my Insurance needs. Thank You."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ceci Vinas

February 16, 2025

5  out of  5
rating by Ceci Vinas
"Great assistant what the information I requested, the representative was able to help me & took the necessary time to resolve my issue."
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Richard Knapp

February 7, 2025

5  out of  5
rating by Richard Knapp
"Jessica and her team are the BEST! I have been a customer for a number of years. They are so professional and efficient in handling your needs. Highly recommend"
We responded:
"Thank you so much for your amazingly kind words. We have loved working with you too. Thank you for being such a lovely and loyal customer. "
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Gabrielle Names

January 31, 2025

5  out of  5
rating by Gabrielle Names
"Great service!"
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Cammie Middleton

January 17, 2025

5  out of  5
rating by Cammie Middleton
"Ezmonnae is a Super Star ⭐. She took care of my whole family with such ease and grace. Long time customer for a reason!"
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jasmine young

January 17, 2025

5  out of  5
rating by jasmine young
"This was by far the best experience l’ve ever had with an insurance company! She was knowledgeable about the information she was giving, She answered all my questions very swiftly and made sure I had gotten all of the promotions and discounts. I couldn’t be happier thank you Ms. Ezmonae"
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Ray C Marshall

January 10, 2025

5  out of  5
rating by Ray C Marshall
"So So good a very pleasant experience all must experience for one's self !! 👍"
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Art Azurin

December 10, 2024

5  out of  5
rating by Art Azurin
"Very efficient and responds quickly to my questions. A real business professional."
We responded:
"Thank you so much for your review Art! We greatly appreciate you taking the time to speak to our efficiencies. We definitely pride ourselves on customer service. Have a wonderful holiday season. "
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Jeremy CA

November 13, 2024

5  out of  5
rating by Jeremy CA
"I'm a longtime SF customer, and always found the company to be a "good neighbor". Jessica is a perfect example of why. I greatly appreciate her ongoing attention to our policies, as well as her always timely and thoughtful answers to my frequent questions. She's creative in presenting coverage and premium options so we can get what we need at the right cost. She's a pleasure to deal with, too. Insurance can be a stressful subject. Jessica takes the stress out of it! An easy five stars!"
We responded:
"Wow, what an absolutely amazing review! Thank you so so much for taking the time to write this, but not only that, but for also writing such kind words. Like I said in my email, this really did make my day, and my week! Customers like you make me love what I do. "
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Howard Goodman

October 3, 2024

4  out of  5
rating by Howard Goodman
"Positive"
We responded:
"Thank you Howard. We really appreciate your review. Customer service is of the utmost importance to us and we really love your feedback. Thanks for taking the time to do this. "
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Joan Collins

September 19, 2024

5  out of  5
rating by Joan Collins
"Jessica, Noah, & all; Thank you for your patience, knowledge, and expertise. J.Collins"
We responded:
"Thank you so much Joan. We really appreciate you allowing us to be your insurance office. You are so wonderful to work with. Your kind words mean more to us than we could ever express. "
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Greg Bondi

August 16, 2024

5  out of  5
rating by Greg Bondi
"Very knowledgeable, responsive team. Thank you Noah, A+ customer service!"
We responded:
"Hey Greg, Thanks for the awesome review! I'm glad Noah and the team could provide you with knowledgeable and responsive service. We appreciate your feedback and are here for any future needs. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Ava B

August 16, 2024

5  out of  5
rating by Ava B
"Noah helped myself and my family with filling out documents/registrations even from Across the country. He was incredibly Helpful and broke down the information easily. Cannot recommend working with him enough."
We responded:
"Hi Ava, I'm glad Noah could assist you and your family with the documents and registrations, even from across the country. It's great to know he made the process easy for you. We appreciate your recommendation and are here for any future needs. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Diego Morales

August 15, 2024

5  out of  5
rating by Diego Morales
"Grasias a Jessica sawyer son los mejores En especial Grasias a Maria Lopez que siempre professional mente responde mis preguntas 💯 los recomiendo"
We responded:
"Hola Diego, ¡Gracias por su comentario! Estamos muy contentos de saber que está satisfecho con nuestro servicio. Maria siempre se esfuerza por responder profesionalmente a todas las preguntas. ¡Nos alegra que la recomienda! Si necesita algo más, estamos aquí para ayudarle. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"